Genie Chat Bot

Genie is our digital personal assistant who will guide you through the shopping experience and assist you to best fulfil your requirements. Please be informed that Genie is chatbot is evolving, based on the conversations with various customers thereby becoming conversant with different kinds of queries in low business hours.

The bot can identify the need of the buyer from the conversation, and then take the buyer through a decision tree in order to provide options/solutions to users.